At WantedAll.com, we take great pride in offering quality products made with you in mind. We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of new, unworn, unwashed, unopened, or defective merchandise. Returns and exchanges are accepted on merchandise within 30 days of receipt.
Items that have not been worn, used, washed, and/or altered.
Items must be returned with original packaging and tags.
Packaged goods (original manufacturer box) must be returned unopened and in brand new, resalable condition. Damages or omission of this box may result in a fee.
A 10% restocking charge will be applied to returned items. A 20% restocking charge will be applied to each subsequent exchange. Customer is responsible for shipping fee for exchange shipment. Purchases placed with promotional discounts, then returned for exchange after discount period has expired, will not receive the discount on exchange.
Please note that if you received free shipping on your order and later decide to return part or all of your order, we will issue refund for the items returned, less $14.95 shipping costs. For example, if you make an order for $310, then later decide to return an item priced at $60, we will issue a refund for total amount of $45.05 (returned item for $60 less $14.95 shipping).
DEFECTIVE OR WRONG ITEM SHIPPED
We will happily exchange a defective product or one that is damaged in shipment to you. Please notify us within 48 hours of delivery so that we can promptly assist you. In such a case and solely at our discretion, you may be responsible for the cost of the return shipment to us.
GIFT CARDS & GIFT CERTIFICATES
Gift Cards & Gift Certificates cannot be exchanged or returned for cash, credit or check. Gift Cards & Gift Certificates for WantedAll.com are only valid on WantedAll.com website and not valid in store.
INSTRUCTIONS FOR RETURN
Please email us at email@example.com with your Invoice Order # and the item(s) you wish to return or exchange. We will provide you with a Return Merchandise Authorization number for each return/exchange within 1-2 business days of request.
We are not responsible for lost, stolen, or damaged return shipments. We strongly encourage you to place insurance on any items you send back to us. Upon your request and our receipt of the returned products, we will issue refunds for returned products. We will return payment, less shipping charges, to you within 30 days of your request. We will only return store credit or payments in the manner in which they were made (i.e. if you paid with a credit card, the refund would be issued back to your credit card).
REFUNDS & PROCESSING TIME
Returns and exchanges are completed within four weeks of shipping your package back to us. In many cases, your return/exchange will be processed sooner. We estimate four weeks because of the time required for return shipping , product inspection at our returns facility (up to 5 business days), and processing time from your financial institution to post to your account. We will notify you via email with the details of your refund, and we issue refunds in the form of payment used to make your purchase. For exchanges, we will email you the exchange details including the amount due or refunded, and a tracking number for the exchanged goods shipped to you.
"AS IS" & FINAL SALE ITEMS
Personalized, custom made, items purchased on sale or discounted price, seasonal holiday items, and other special order items are not refundable and are final sales.